These are some of the questions that are commonly asked of APS when a Healthcare Provider is inquiring about our services:
Why should I outsource?
Outsourcing is a much more cost efficient way for you and your staff to manage your practice. When you outsource your billing to APS you increase your reimbursement and reduce your overhead expenses. APS submits your claims electronically, therefore reducing your in-house costs, and increasing your revenue. Considering the amount of time involved with in-house billing, outsourcing to APS takes away the stress from claims processing, submitting, mailing, and follow-up on unpaid claims. APS does all of that and more because we are experienced billing professionals. Outsourcing to APS reduces all of your claims related paper work and allows you and your staff the time and energy to focus on making your patients well. You will not have the worries about staff turn-over, training, and the distracting calls to insurance companies and patients.You would be able to utilize your staff more efficiently.
What do I need to do to get started?
APS will provide you with all of the necessary forms and paper-work you will need to get started. You simply provide us with certain required information, and we can begin submitting your claims electronically to most insurance carriers.We attempt to make the transition as smooth as possible.
What happens if an Insurance Carrier does not accept claims electronically?
APS will send the claim directly to the insurance carrier on a HCFA 1500.
How often do you bill for me?
APS tailors their services to meet your needs.Typically, most offices would like the billing done weekly. If you want us to follow a specific frequency let us know and we are more than happy to comply.It is important to keep things consistent with your current office policy. We realize that each office is different, so we are as flexible as you need us to be.
Where do my Insurance payments go?
All payments come directly to your office. You then send us the EOBs along with your daily super bills / encounter forms. This way we can appropriately track and close the loop on all reimbursement activity.
How do I know what is going on with my practice if I outsource to a billing service?
APS can generate reports for your review. We will send you reports as frequently as needed.We can send Day Sheets, Transaction Journals, Aging reports, Collection reports, Birthday lists, and many other customized reports that you can request.
How do I get you the information that you need to do my billing?
We receive the information by way of fax, E-mail, USPS, and FedEx.You are free to choose what method is most convenient for you.
How soon can you begin billing for us?
We can begin billing for you right away if necessary. We prefer two weeks to ensure the smoothest transition as possible. If you are a new practice it could take longer depending on your credentialing status.
How do we get our existing patient data to you?
A complete printout from your existing system should supply us with the necessary information for each patient.
